Juan Moreno
Contact Details
LinkedIn: https://linkedin.com/in/juan-aws
Email: juan.morenob ~ad~ gmail.com
Location: Seattle, WA | Europe & USA
Languages: English, Spanish, Mandarin
Education: BSc in Physics

Hi there! I’m Juan.

Originally from Spain, I’ve spent much of my life abroad and have lived in China, Ireland, and now the United States. I enjoy technology and building things, and I’m naturally curious about how complex systems work and how they can be improved.

Outside of work, you’ll often find me singing karaoke—I was once the All-IBM China KTV Champion—or searching for my favorite dish, 毛血旺. During the COVID years I also became a certified yoga instructor, and I occasionally teach classes. 🧘‍♂️🎤

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Professional Experience

Principal Solutions Architect, Enterprise | Amazon Web Services

Seattle, WA | Jan 2025 – Present

  • Enabled GenAI adoption for ANZ strategic customers, shaping integration patterns and operational practices for large-scale LLM-based developer tooling and AI-assisted workflows.
  • Optimized performance of AI-powered services, focusing on token latency and streaming responsiveness to support interactive developer experiences at scale.
  • Contributed to platform security enhancements, participating in the rollout of tenancy-based encryption for Amazon Aurora databases to strengthen data isolation in multi-tenant environments.

Principal Technology Evangelist, Quantum Infrastructure & Security | Amazon Web Services

Austin, TX · Feb 2022 – Dec 2024

  • Defined AWS quantum networking partner strategy and industry onboarding program (QKD).
  • Enabled public sector compliance for Amazon Braket through network segmentation and observability improvements.

Sr. Manager, Solutions Architecture – Amazon Web Services

Austin, TX · 2020–2022

  • Managed solutions architects across EMEA/AMER to support modernization programs in finance, logistics, and telco.
  • Mentored senior ICs, drove customer engagement maturity, and initiated key compliance-driven product feedback loops.

Manager, Enterprise Support – Amazon Web Services

Dublin & Austin · 2016–2020

  • Led support teams for public sector, automotive, and healthcare accounts.
  • Owned SEV1 coordination process for unowned issues and non-regional dependencies.

Early Career

Sr. Technical Account Manager (EMEA)

Amazon Web Services, Dublin, Ireland
August 2013 – October 2016

  • Managed cloud infrastructure events and technical recommendations for flagship EMEA accounts.
  • Played a key role in recruitment and cost optimization, saving customers millions of dollars in infrastructure costs.

Service Delivery Manager Outsourcing Technical Lead

IBM, Dublin, Ireland & Shenzhen, China
July 2008 – July 2013

  • Revamped business strategy, service offerings, and operations for improved efficiency and customer focus.
  • Managed cross-country teams and critical support escalations for Telefonica’s Core 2G/3G networks.

Senior OSS Engineer

Telefónica O2, Dublin, Ireland
December 2007 – June 2008

  • Provided 24x7 technical support building, operating, maintaining, troubleshooting and enhancing the OSS for O2’s mobile network, with special focus on Ericsson OSS-RC.

Support & Integration Engineer

Ericsson, Madrid, Spain
February 2002 – January 2007

  • Proactive support of acceSS7 (voice / data network monitoring and troubleshooting tool),
  • Technical support of the SASN node, a content classification and billing system in real time for GPRS/UMTS/CDMA networks.

Technical Consultant

Capgemini & Ernst and Young, Madrid, Spain
June 2000 – February 2002

  • Technical consultant in CapGemini migration and product implementation projects. This included understanding business requirements and its mapping, product modules setup in different environments, functional tests and key users’ practice-oriented training.

Independent Consultant Projects

Social Commerce Backend & Recommendation Engine

Architected and developed a scalable backend platform simulating a social commerce ecosystem (#EcommercePlatforms, #ScalableSystems), integrating user profiles, product catalogs, purchase workflows, and a basic ML-based recommendation engine. Designed with Python (FastAPI), PostgreSQL, and AWS services to achieve sub-second query performance and horizontal scalability across regions. Incorporated exponential backoff and API rate-limiting strategies to maintain stability during high-load conditions. Led system design with an emphasis on modular growth and real-time user engagement features.

Event-Driven Logistics Tracking Platform

Designed a real-time logistics event processing system (#SupplyChainTechnology, #EventDrivenArchitecture) to track shipments, warehouse movements, and customer notifications. Implemented with Kafka, Python, and DynamoDB to support high-throughput, low-latency operations across multiple geographies. Delivered a merchant-facing dashboard for real-time visibility, enhancing platform reliability and operational transparency.

Live-Streaming Commerce Platform MVP

Built a lightweight live-commerce platform prototype (#ContentCommerce, #LowLatencySystems), integrating live video, interactive chat, and instant purchase capabilities during sessions. Developed a FastAPI-based backend with WebSocket integration and a mobile-responsive frontend, ensuring real-time interactions and resilient session management during peak concurrent events.

Serverless Orchestration for Recommendation API

Designed and launched a fully serverless product recommendation API (#ServerlessArchitecture, #PersonalizationSystems), triggered dynamically by user behavior events. Built using Python-based AWS Lambda functions, Step Functions, and EventBridge to orchestrate scalable, cost-optimized compute pipelines. Integrated observability, latency tracking, and retry logic using jittered exponential backoff to ensure reliability under burst traffic. Applied regional failover strategies and monitored performance with AWS X-Ray and CloudWatch metrics.

Global Supply Chain Visualization Dashboard

Engineered a real-time visualization dashboard (#GlobalLogistics, #RealTimeMonitoring) tracking shipment movements, inventory status, and delivery flows across regions. Integrated real-time event ingestion from Kafka into a dynamic TypeScript-based frontend, with Python-based ETL components aggregating logistics data. Applied latency analysis techniques to tune map refresh cycles and ensure sub-second update frequencies. Designed to support both batch-mode history views and real-time mode for live operations monitoring.